Home-Connect Diagnostics

3.5
39 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Only run this app if you've been referred by a Home-Connect support agent.

Home Connect Diagnostics runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!

Note: The Android location permission gives us access to additional network data
Updated on
Dec 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
39 reviews
A Google user
June 4, 2019
Great app, tells you exactly whats happening in your internal network over Wi-Fi. Makes it so much easier to identify issues on your network and whats eating your bandwidth , thanks Home-Connect!
10 people found this review helpful
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Ewald Horn
April 18, 2021
Just freezes and never completes any action. Completely ineffective and a waste of time.
8 people found this review helpful
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Vivienne Murray
March 17, 2021
This app just hangs.... connecting... without ever giving a result. And Home Connect won't log a complaint without a report!!! This app does not work!
14 people found this review helpful
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What's new

Feature update.